Shipping policy

Full details are in our Ordering & Shipping FAQ: latchedmama.com/pages/shipping-faq

We aim to ship orders within 1–3 business days. It can take longer during busy times, sales and new releases.
Pre-sale items ship when they arrive at our warehouse, together with the rest of the order (see the product page for the estimated date).
Please check your order and address carefully: once an order is placed, we may not be able to change it. Email sales@latchedmama.com and we'll do our best.

United States: about 3–5 business days in transit after shipping, a little longer for the West Coast and up to a week more for Alaska and Hawaii.
Shipping is calculated at checkout from real-time rates by destination and weight. US orders of $125 or more ship free.
Express Shipping (when offered): orders placed by 11 AM ET, Monday–Friday, ship the same day by USPS Priority Mail Express (1–2 day delivery).
International: we ship worldwide. Delivery takes about 10–21 business days, and customs charges are the customer's responsibility.

You'll get a shipping confirmation with tracking by email when your order ships.
If your package is lost or stolen, please let us know within 24 hours and we'll do our best to help.

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